Privacy Policy

When businesses or users interact with Aadhini eMessenger, we may collect the following information:

• Name
• Phone number
• Message content
• Business contact information
• Device or usage data necessary for service functionality

This information is collected only for the purpose of enabling communication between businesses and their customers.

The information collected is used to:

• Send notifications and messages
• Provide customer support communication
• Deliver service updates and transactional messages
• Send marketing or promotional messages (only where consent is provided)
• Improve our messaging services

Our platform allows businesses to communicate with their customers through automated and manual messaging systems.

Aadhini eMessenger may be used by businesses to send:

• Customer service messages
• Appointment reminders
• Order confirmations
• Business updates
• Marketing or promotional communications

Marketing messages will only be sent to users who have opted in or provided consent to receive such messages.

Users may opt out of receiving marketing messages at any time.

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

Our platform may integrate with third-party messaging services such as:

• WhatsApp Business Platform (Meta)

These services have their own privacy policies and data handling practices.

We retain user information only for as long as necessary to:

• Provide messaging services
• Maintain service functionality
• Comply with legal obligations

Users may request:

• Access to their data
• Correction of inaccurate data
• Deletion of personal information

Requests can be sent to our contact email.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.